Although the communicator has the capability for an automatic periodic self-test, a separate feature is provided for determining the current operational status of every Telguard communicator. This feature is called Check Status and is used to provide real-time operational status for the communicator on-demand. It is useful in resolving STC events that are reported by the alarm panel to the Central Station. Check Status is available via portal.telguard.com (dealer log-in required).
Check Status causes the communicator to upload current operational status data and historical data, just as the automatic self-test described above, except that the resulting status is held in the Telguard database at the TCC for review and is not forwarded to the Central Station.