Program CID format on a PC4020

To program Contact ID format on a DSC Maxsys PC4020 control panel, enter the system programming mode using *8 plus your installer code, select the telephone and communicator options, and set the format to DTMF Contact ID.

Accessing Programming and Phone Setup

  • Enter *8 [Installer Code] on your LCD keypad to enter programming.
  • Go to Program Telephone Number (Option 00).
  • Select the target phone number slot (e.g., 01 for the first phone number).
  • Input your monitoring station phone number followed by #.

Setting Communicator Format

  • Navigate to the Communicator Format option for that phone number.
  • Choose DTMF Contact ID from the available format list.
  • Press the arrow keys to configure dialer directions and toggles (such as enabling alarms, restores, and opening/closing reporting) by toggling options to Y (Yes) using the * key.

Enabling Communication Toggles

  • Go back to main items and select Communication Toggles (Option 01).
  • Turn Comms. Enabled and DTMF Dialing to Y (Yes) using the * key.
  • Press # repeatedly to exit and save your settings when finished.

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