To factory reset a Qolsys IQ Panel 4, go to Settings, Advanced Settings, enter the Dealer Code (default 2222), then navigate to Installation > Dealer Settings and select Master Reset. Confirm the action when prompted, and the panel will reset to its factory default settings and restart.
Step-by-step instructions:
- Access the Settings Menu: From the home screen, tap the gray bar at the top of the screen.
- Navigate to Advanced Settings: Tap on the Settings (gear) icon, then tap Advanced Settings.
- Enter the Dealer Code: When prompted, enter your Dealer Code. The default is 2222 unless it has been changed.
- Locate Master Reset: Once in the dealer menu, navigate to the Installation menu, and then select Dealer Settings.
- Perform the Reset: Scroll down to find and select the Master Reset option.
- Confirm and Reboot: The panel will ask for confirmation. Select Yes or Confirm to proceed with the factory reset. The panel will then reboot and return to its factory default state.
Important Considerations:
Dealer Code: The default Dealer Code is 2222. If you don’t have this code, your alarm dealer may be able to reset it remotely via the ADC Partner Portal.
System Reset:
A master reset will erase all settings and programmed sensors, returning the panel to its out-of-the-box state.
Alternative Reboot:
A simple “Reboot” or “Panel Reboot” option is available in Settings > Advanced Settings to restart the panel without a full factory reset, which can resolve temporary glitches.